{"id":13060,"date":"2025-11-04T10:56:38","date_gmt":"2025-11-04T09:56:38","guid":{"rendered":"https:\/\/www.cituro.com\/help\/?page_id=13060"},"modified":"2025-11-04T11:07:36","modified_gmt":"2025-11-04T10:07:36","slug":"kontozugriff-fuer-support","status":"publish","type":"page","link":"https:\/\/www.cituro.com\/help\/sicherheitseinstellungen\/kontozugriff-fuer-support","title":{"rendered":"Kontozugriff f\u00fcr Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; specialty=&#8220;on&#8220; module_class=&#8220; et_pb_specialty_fullwidth&#8220; _builder_version=&#8220;3.22&#8243; inner_width=&#8220;89%&#8220; inner_width_tablet=&#8220;80%&#8220; inner_width_phone=&#8220;&#8220; inner_width_last_edited=&#8220;on|desktop&#8220; inner_max_width=&#8220;89%&#8220; inner_max_width_tablet=&#8220;80%&#8220; inner_max_width_phone=&#8220;&#8220; inner_max_width_last_edited=&#8220;on|desktop&#8220; make_fullwidth=&#8220;on&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_4&#8243; _builder_version=&#8220;3.25&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_sidebar area=&#8220;sidebar-1&#8243; disabled_on=&#8220;on|on|off&#8220; _builder_version=&#8220;3.29.3&#8243; custom_padding=&#8220;50px|||&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8220;3_4&#8243; specialty_columns=&#8220;3&#8243; _builder_version=&#8220;3.25&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_row_inner admin_label=&#8220;Zeile&#8220; _builder_version=&#8220;3.25&#8243; global_colors_info=&#8220;{}&#8220;][et_pb_column_inner saved_specialty_column_type=&#8220;3_4&#8243; _builder_version=&#8220;3.25&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_text admin_label=&#8220;Kontozugriff f\u00fcr Support&#8220; _builder_version=&#8220;4.14.5&#8243; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h1>Kontozugriff f\u00fcr Support<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.14.5&#8243; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Um Ihnen bei Fragen oder Problemen bestm\u00f6glich helfen zu k\u00f6nnen, k\u00f6nnen Sie unserem cituro Support-Team tempor\u00e4ren Zugriff auf Ihren Account gew\u00e4hren.<br \/>\nHierf\u00fcr wird ein Serviceuser erstellt, mit dem sich unsere Support-Mitarbeiter sicher in Ihren cituro-Account einloggen k\u00f6nnen.<br \/>\n<br \/>\nDurch das Klicken auf \u201eKontozugriff gew\u00e4hren\u201c erteilen Sie unserem Support-Team vor\u00fcbergehend administrativen Zugang, um Ihr Anliegen schnell und zielgerichtet bearbeiten zu k\u00f6nnen.<\/p>\n<p>Navigation: <strong>Men\u00fc<\/strong> \u2192 <strong>Sicherheit<\/strong> \u2192 <strong>Kontozugriff<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner admin_label=&#8220;Zeile&#8220; _builder_version=&#8220;3.25&#8243; global_colors_info=&#8220;{}&#8220;][et_pb_column_inner saved_specialty_column_type=&#8220;3_4&#8243; _builder_version=&#8220;3.25&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_image src=&#8220;https:\/\/www.cituro.com\/help\/wp-content\/uploads\/2025\/11\/kontozugriff-gewaehren.png&#8220; alt=&#8220;Kontozugriff gew\u00e4hren&#8220; title_text=&#8220;kontozugriff-gew\u00e4hren&#8220; align_tablet=&#8220;center&#8220; align_phone=&#8220;&#8220; align_last_edited=&#8220;on|desktop&#8220; _builder_version=&#8220;4.14.5&#8243; width=&#8220;100%&#8220; max_width=&#8220;600px&#8220; module_alignment=&#8220;center&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;||||false|false&#8220; box_shadow_style=&#8220;preset2&#8243; box_shadow_vertical=&#8220;4px&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner admin_label=&#8220;Zeile&#8220; _builder_version=&#8220;3.25&#8243; global_colors_info=&#8220;{}&#8220;][et_pb_column_inner saved_specialty_column_type=&#8220;3_4&#8243; _builder_version=&#8220;3.25&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_text _builder_version=&#8220;4.14.5&#8243; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Der Zugriff ist standardm\u00e4\u00dfig auf 2 Tage begrenzt und wird anschlie\u00dfend automatisch deaktiviert. Sie behalten jederzeit die volle Kontrolle: Der Zugriff kann von Ihnen manuell entzogen oder bei Bedarf verl\u00e4ngert werden.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8220;https:\/\/www.cituro.com\/help\/wp-content\/uploads\/2025\/11\/kontozugriff-gewaehrt.png&#8220; alt=&#8220;Kontozugriff gew\u00e4hrt&#8220; title_text=&#8220;kontozugriff-gew\u00e4hrt&#8220; align_tablet=&#8220;center&#8220; align_phone=&#8220;&#8220; align_last_edited=&#8220;on|desktop&#8220; _builder_version=&#8220;4.14.5&#8243; width=&#8220;100%&#8220; max_width=&#8220;600px&#8220; module_alignment=&#8220;center&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;||||false|false&#8220; box_shadow_style=&#8220;preset2&#8243; box_shadow_vertical=&#8220;4px&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=&#8220;3.25&#8243; global_module=&#8220;491&#8243; collapsed=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column_inner _builder_version=&#8220;3.25&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_divider color=&#8220;#555555&#8243; divider_position=&#8220;center&#8220; _builder_version=&#8220;4.12.1&#8243; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][et_pb_text _builder_version=&#8220;4.14.5&#8243; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2 style=\"text-align: center;\">Sie haben Fragen? Wir helfen gerne!<\/h2>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8220;1_2,1_2&#8243; _builder_version=&#8220;3.25&#8243; global_module=&#8220;487&#8243; saved_tabs=&#8220;all&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column_inner type=&#8220;1_2&#8243; _builder_version=&#8220;3.25&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_blurb title=&#8220;E-Mail&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#xe010;||divi||400&#8243; icon_color=&#8220;#555555&#8243; _builder_version=&#8220;4.13.0&#8243; header_level=&#8220;h3&#8243; text_orientation=&#8220;center&#8220; custom_padding=&#8220;10px|10px|10px|10px&#8220; animation_style=&#8220;zoom&#8220; box_shadow_style=&#8220;preset1&#8243; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p style=\"text-align: center;\">Schreiben Sie uns eine E-Mail<br \/>\n<a href=\"mailto:support@cituro.com\">support@cituro.com<\/a><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column_inner][et_pb_column_inner type=&#8220;1_2&#8243; _builder_version=&#8220;3.25&#8243; custom_padding=&#8220;|||&#8220; global_colors_info=&#8220;{}&#8220; custom_padding__hover=&#8220;|||&#8220;][et_pb_blurb title=&#8220;Telefon&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#xe090;||divi||400&#8243; icon_color=&#8220;#555555&#8243; _builder_version=&#8220;4.13.0&#8243; header_level=&#8220;h3&#8243; text_orientation=&#8220;center&#8220; custom_padding=&#8220;10px|10px|10px|10px&#8220; animation_style=&#8220;zoom&#8220; box_shadow_style=&#8220;preset1&#8243; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p style=\"text-align: center;\">Wir sind f\u00fcr Sie da<br \/>\n<a href=\"tel:004982199973940\">+49 821 999 739 40<\/a><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Erfahren Sie, wie Sie dem cituro Support \u00fcber einen Serviceuser vor\u00fcbergehend Zugriff auf Ihren Account gew\u00e4hren. Der Zugriff ist sicher, auf 2 Tage begrenzt und kann jederzeit verl\u00e4ngert oder entzogen werden.<\/p>\n","protected":false},"author":3,"featured_media":7865,"parent":7481,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-13060","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kontozugriff f\u00fcr Support - cituro Helpcenter<\/title>\n<meta name=\"description\" content=\"Gew\u00e4hren Sie dem cituro Support tempor\u00e4ren Zugriff auf Ihren Account, um schnelle Hilfe zu erhalten. 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